“Damn I can see why this kicked my ass six years ago.”
Less than an hour before this revelation, I strode from my apartment to Broadway street and unlocked a Mercedes-Benz I’d reserved.
For the past few weeks, I had been enjoying the service Car2Go. They have a fleet of cars parked throughout Denver. If you want to drive one, whether for a few minutes or a couple days, you click a few buttons on their app and you’re in.
We didn’t get the flying cars promised in Back To The Future Part II but this is a fine consolation prize. It tickles me to no end that I can waltz down the street, hop in a car, pick up a wonderful companion, and zip up to the mountains…
… and that’s exactly how I’d been using the cars.
Today, I was going alone – on a special mission.
You could say it was a reunion.
Between six and seven years ago, I made a weekly journey to Rooney Road Trailhead. Once there, I selected one of the small but steep hills just off the trail and sprinted up.
It kicked my ass.
The first couple visits ended with me collapsed on the grass, staring up at the clouds, trying to catch my breath.
The sprints gave me a bit of grounding as I stumbled through my life, barely conscious and barreling towards a bankruptcy.
Then I got the gig as a sign-spinner. Because I’d be on my feet outside for almost 40 hours per week, I figured it was probably a good time to take a break from sprints.
Just before beginning my job, I took one last trip to the hill. While savoring everything, I thought about my eventual return. For some reason, I decided to vow I’d be financially successful before coming back to sprint again. What did that mean? I batted around incomes like $5000 per month or $10,000 per month. Really, I just wanted more money to flow in than out, as consistent as a river, living the life I wanted while doing what I loved to do.
“I’ll return…” I said to the hill six years ago.
Then I battled through the cold months of winter as I began my new job…
Through a season of oppressive summer heat…
A whole year flew by…
Every now and then, I imagined returning to that hill.
The business closed and I jumped into a new job as a truck loader. Back-breaking. I scrambled for a way out.
Several months later, I caught my lifeline… and bear-hugged it and climbed it as fast as I could.
I moved to Baltimore for a year and a half.
Then I returned to Denver. Still thinking about that hill. But even though I’d fulfilled my requirements and could officially return, I still didn’t go. On the surface, I didn’t want to deal with the hassle of venturing to Rooney Road Trailhead without a car of my own. But maybe things had to align at a deeper level?
Who knows. Another two years passed.
Then, finally, after starting a wonderful relationship and figuring I could use this nifty car rental service, I returned to the hill.
Six years. I was surprised to see some changes. Some tents were set up for a dirt bike place or something across the street. “Isn’t that crazy? In six years they managed to put up a tent! How things change!” I chided myself.
But the hills were the same.
I walked off trail, watching the grass ripple in the wind like gentle waves on a lake.
Everything shimmered a lush green.
I found my hill.
Said to it, “It’s been four years. No, wait, six years. Wow, six years! And I did just what I said I would. Even better, in fact. It’s so good to be back. Six years is a blink of an eye for you. But I’m honored to be part of the blink.”
As I dug in, preparing to blast off, I said, “It’s amazing what happened in those six years. I’m going to enjoy what the next six years bring. I’m enjoying… right now.”
With that, I charged up the hill. And remembered why it kicked my ass so much.
“Hmmm, maybe this wasn’t the particular slope I sprinted up.”
At the top, I walked to another section and eased back down. Yeah, that seemed more like it. So I sprinted up that part four times – adding a rep compared to six years ago. And I didn’t have to collapse in a heap, at the top. Progress!
As I stepped through the grass back to my car, I spotted a reminder that my life’s just a blink for the hill:
And said hi to a friend who wished me well:
Then I got back to my rented car, reached into my pocket… and discovered the key was missing.
“Ah. It probably fell out of my pants as I sprinted. I’ll just retrace my steps,” I thought.
Funny, because earlier I’d checked my pants a couple times to make sure they were still there. But I realized my mistake – I was probably feeling just my apartment keys.
Six years previous, I made a habit of putting all my stuff into a bag and leaving it at the bottom of the hill. Good idea. And I usually ran in shorts with zippers. Another good idea… for next time.
I returned to the hill… and couldn’t quite figure out the path I took. And there were technically two. “Was it over here? Yeah that looks familiar. Well, let’s just dive in.”
For almost an hour and a half in the 90-degree heat and Colorado sun, I paced up and down the hill, repeating, “I’m finding my key.”
At no point did I feel angry, frustrated, worried, or any other negative emotion. Mostly, while peering around the ground, I thought about how I preferred losing the fob compared to my phone or wallet. Or hurting myself. Or a snake biting me. All in all, a good day. I even called Car2Go to see if they could make the fob beep.
While doing this, I pondered: Could I be unfailingly polite on the phone, even in this situation? Other than the tiniest bit of frustration when the wind broke up our call – which meant only that I lost my sense of humor for a moment – I succeeded. The company was apologetic about my situation. But hey, I lost the key.
The dull dryness of growing sunburns creeped around my arms and neck. Even after a brief meditation to get me in the flow, the key was nowhere to be found. It felt right to end the search, so I grabbed an Uber home. Car2Go would have to charge me for a new fob and the tow.
“If a problem can be solved by money, it’s not a problem,” I thought.
Would I have dealt with this situation the same way, six years ago?
Just a couple days before, I’d gone to the Mimosa Mastermind in Scottsdale. Both to learn how to build an affiliate marketing program and to teach copywriting. During the trip, I had felt upgraded on a spiritual level.
After losing the key fob, I mused how those upgrades almost always involve pain. Whether earth-shattering or little annoyances. So I was glad to say, “See universe? I lost the key fob but I still feel great! Neener neener!” and do a fun little dance.
Perhaps I was meant to visit the hill and lose that key. Just as I returned to fulfill a promise, the universe lobbed me a little test to see if I were ready for more. Perhaps I knocked it out of the park.
I’m going to enjoy the next six years. I’m enjoying… right now.
One spring morning in 2010, I woke up, ambled over to my computer, and discovered my partners cheated me out of a business.
I didn’t find out by receiving a long email. Or even an angry phone call.
Instead, it was because I checked on something that seemed slightly amiss. The day before, one of my business partners had neglected to send me an article. We had a routine. Every weekday, one partner wrote an article. The second partner edited and approved it. The third – me – sent it to our list of subscribers.
Had he forgotten?
Maybe I missed something?
First, I decided to log into our email-broadcasting software, to see if anything had been sent out, at all.
I typed in my username, password, clicked…
… and it said my login information was incorrect.
Not a rare occurrence. My fingers frequently fumble. So I tried again.
“We’re sorry, but the username and password you entered did not match our records…”
One more time. Same result.
“Wait a minute…” I thought to myself.
I typed in the URL for our shopping cart software system. Then, I tried logging in there.
For the past few weeks, one of my business partners and I were getting more pissed at each other. A couple days earlier, he tried to schedule a phone call. I was getting sick of holding meetings about meetings, so I wrote I wasn’t interested.
“Interesting,” was his reply.
I didn’t think much of it. Later that evening, during a seated meditation, I briefly saw him, facing me. He sort of puked my way. And it was gone. I didn’t think much of that, either. But I wondered…
… and that morning, I figured things out.
He changed all the passwords.
And he already controlled the bank account and merchant account. He’d drawn up the corporate papers.
I considered my options for about 2 seconds. And I decided to start over, and go on with my life in a separate direction. After one half-hearted attempt to patch things up – that’s what I did. My two former-partners kept all my advertising copy, the sales structures I designed, customer base, business assets, and ongoing revenue. I never visited the website again. I have no idea what happened to either of them. My best guess – aided by brief asides from mutual acquaintances – is that the business bobbed up and down like something strewn into a river, before gently sinking into nothing.
Many people write and talk about “firing negative people from your life.”
I’ve said many things to that effect.
That’s wrong, in a subtle way.
If you’re stuck with an asshole in your life, there’s a reason.
You’re either an asshole too, or a victim. Or both.
It’s true that you should fire assholes from your life.
But, chances are, you won’t. Or, if you do, you’ll get a replacement for the open position, in record time.
Here’s how I know this:
I was a terrified, ego-driven, asshole. So guess what I attracted? An odd soup of predators, idiots, victims, and a whole slew of people who, let’s say, “lacked conscious awareness” to a similar degree as me. It was tricky to see at first, because everyone was so different. But there was a subtle regression to the mean, in terms of everyone’s collective development.
Unless someone bounced away from me, they were just as fucked up as me – in their own unique way. For the vast majority of the human population, this is the social dynamic. At least, after puberty. From then on, most people stake their psychological claim, and attract their peers. It may not be smooth sailing from there, but it’s choppiness within the same ocean.
But I was initiating internal changes. And stepping into different waters, to continue the metaphor.
Several months before this business break-up, I began practicing an intense form of meditation.
I’ll tell the story another time, but here’s the short version: It almost wiped away my crippling, suicidal depression, and began waking me up in ways I’d never predicted or even considered.
Little did I realize, my life would pluck apart and rearrange itself.
First, a random event forced me out of the condo I’d been living in, for almost four years. Weeks later, the same thing happened with my business with two partners. Then, a few weeks after that, the same thing happened again with a business group I was a part of.
And yet… I didn’t feel like I’d tumbled into some bad patch in life. Instead, I felt more alive and awake than ever before.
Because I’d been enlivening myself and awakening myself more than ever before.
As a result, I didn’t need to fire any negative people from my life.
Instead, they fired me!
Because the resonance between us, evaporated.
This is why “firing negative people from your life” is wrong, in a subtle way. When you work on yourself, you don’t need to pay much heed to getting rid of bad influences. At the proper time, they’ll bounce off you. You might need to nudge the ball rolling. Maybe.
I’ll get to the specifics of nudging in a moment. First, here’s how to work on yourself:
There are as many ways to meditate as there are to exercise. Probably more. Sample as many different kinds as possible to find one that’s a match for your disposition, at this time and place. Sitting and observing your thoughts… standing and quieting your mind… deep breathing… guided visualization… affirmations… chanting… slow walking… tai chi… chi gung… nei gung… yoga… HIIT… push hands…
… dive in and do one. Every day.
The United States is suffering from an epidemic of “triggering.” I rarely heard that word until about a year ago. It seems similar to getting rattled, except “triggering” has a sinister edge to it. Like, “if you upset me, you’re pulling my trigger, and I’m going to shoot you.”
People who get off on getting triggered, and riding the wave of feeling simultaneously superior and mentally unchained, are beyond hope. But if you’re someone who just gets rattled too often – observe why. What throws you off? You’ll find that merely observing, begins to dissolve its power and expands your comfort zone.
If shitty people surround you, don’t fertilize them. Don’t give them a reason to poke at you, express their doubts, or sabotage you. Don’t tell anyone about good stuff you’ve got cooking.
Now onto nudging…
If you’re working on yourself and making progress, the dissonance between you and negative people will push hard on your behalf. And it can push harder than you.
If you’re at a party, and you’re trying to avoid eating chips and soda, some “friends” might goad you into breaking your willpower. They’ll tease you. They’ll throw fake concern your way. You might give in. either way, it won’t be fun.
But if you’ve been meditating and working on your psychology, and the wrong foods for you no longer lure you (a common result) then your “friends” will sense it. Maybe not even consciously. But they’ll just know you can’t be tempted anymore. They won’t even try. If they make any feeble attempt, you can just shrug your shoulders and shake your head.
That’s the nudge.
Same if you’re starting a business. Or embarking on a new career. When you’re changing internally, they’ll see it in your eyes. Chances are, you won’t know because of what they say. Instead, they’ll just stay out of your way…
… or support you, because maybe they’ve been changing internally, as well. It’d be sad if you pushed away true friends.
No need to fire those who try to hold you back. Keep working on yourself. Eventually, they’ll either shut up or fire themselves.
In 2008, I flew to Los Angeles and took a shuttle to some hotel, with drugs in my bag and anxiety about my finances stewing in my brain.
Writing this almost a decade later, I don’t remember the name of the hotel or which month it was. Heck, I’m fuzzy on the year. Just a bit ago, I spent way too much time trying to figure out that pointless trivia (well, not entirely pointless – specificity of time and place increases engagement when beginning a story).
Anyway… it was late as I stood in line to check in. I wanted to crawl into my room and hide, before the Guru MasterMind marketing event began the next morning.
Finally, I got to the head of the line and gave them all my info.
“Mr. Rifkin, your card isn’t working?”
Huh? I specifically paid that one off, so it wouldn’t decline. At that time, I was swamped by so much debt, it felt like I spent every moment trying to sweep it away with a push-broom, only to watch it slosh right back towards me.
I told them it must be a mistake. After a few more attempts, the lady at the desk called up my credit card company. I think it was Capital One. And waited. And waited.
The line grew behind me.
After some back-and-forth, she handed the receiver to me and helped the next person in line.
Amidst the background noise, I struggled to hear what the problem was. The person on the other end kept saying the hotel charge was over my limit. I affirmed I’d paid off enough of my balance. Then I figured out what was going on.
Capital One looked at my shitty payment history, and my nosediving credit, and decided to lower my card’s purchasing limit
Just like that. Overnight, without me knowing. So even though I’d paid off perhaps a thousand dollars, it didn’t matter because my lower limit evaporated that available credit.
I asked how much I had available. It was something like less than $100.
I asked the hotel to charge exactly that much, and then I scrounged together most of my cash to pay the rest.
For one night.
My flight back home wasn’t until three days later. If I didn’t fix this, I’d be homeless in L.A.
After tossing my bags into my room, I hustled across the street, to nearby hotels
Nobody took checks.
Then I got back on the phone with Capital One and explained that I was travelling with no cash, and needed my limit temporarily raised to where it was. I probably also mentioned that it wasn’t fair to lower my limit without warning, when I’d been paying off the balance.
They said they’d see what they could do, but the department that handled that sort of thing was closed. It opened at 7AM Eastern Standard Time.
I said I’d call back then. 4AM my time.
It was close to midnight. In just a few hours, I’d find out if I were homeless or not.
In the meantime, I took some Vicodin, popped on the TV, and began watching The Sopranos
By sheer luck, I watched a couple episodes with one of the more revered storylines.
The titular character, Tony Soprano, was in a coma. Most of the episode focused on his quasi dream/hallucination, where he was a completely different person.
Instead of a tough mob boss, he was a meek salesman on a convention trip. Through some mix-up, he lost his wallet but acquired someone else’s. Without any funds or ID, he used the stranger’s wallet to check into a hotel.
About the Vicodin I took…
A couple weeks earlier, a car hit me as I crossed the street. I felt fine when I got up… but had to drag myself to the emergency room that night because of my ankle pain. After some X-rays, they gave me 10 days of Vicodin and a prescription for a month’s worth.
The morning after the emergency room visit, I felt fine. So, I threw out the prescription. But kept taking the 10 days’ worth. For fun.
Almost a decade later, a co-worker would describe Vicodin as “God massaging your temples”
I can’t think of a better way to say it. So I enjoyed tossing back one or two pills… and regretting throwing out the prescription for more.
My evening in the hotel was surreal. I worried about being homeless… but felt blissed out from the opioids. I watched Tony Soprano sit in his own hotel room, stare at the phone, then gaze outside to see a strange beacon of light, as Moby’s When It’s Cold I’d Like To Die plays in the background. Before the credits roll.
The alarm clock woke me up a little before 4AM. I dialed up Capital One. Within a few minutes, a cheerful woman in India informed me that I could rest easy and enjoy my travels, because they raised my credit limit back up. I thanked her profusely.
They gave me the fix I needed. An opioid-like wave of bliss washed through me.
I attended the marketing seminar, barely learned or met anyone, and then flew home.
My financial situation spiraled even further out of control, until I filed for bankruptcy three years later. But, despite some efforts to try otherwise, I never took Vicodin again.
How the heck do I say all this in Spanish? I thought to myself… before giving up and deciding to leave my fate to Google Translate.
Eh, I figured a language translation faux pas wouldn’t be an issue in a written letter. Especially if it also contained a $20 bill as a gift.
My horrible experiences in the Cancel section and order-pulling enlightened me to how fortunate I was before – with hardworking, friendly co-workers. I felt compelled to show them how much I appreciated them, in a way they wouldn’t forget.
Even though it seemed so corny, a surprise gift felt right
And even though I knew it was a little weird, I decided to make it a gift of cash. I figured a few folks might be turned off by it. But I bet the positive impact would more than make up for that. Plus, it meshed perfectly with practicing financial abundance, and being comfortable with money – giving and receiving.
So I wrote a letter, thanking each person for the good times we shared loading trucks. While writing it, I remembered half my co-workers spoke a different language. Which is why I eventually copied and pasted the letter (only a couple sentences) into Google Translate, and selected Spanish.
Then I printed roughly ten copies out, and taped a $20 bill to each one. A big expense for me, sure. But the excitement of giving this gift, was more than enough return on investment.
My plan was to leave the letters with Bob, and ask him to give them out. I wouldn’t be there, so I’d just have to imagine my former co-workers’ reactions.
But first, I had a new job to begin
On Saturday morning, I drove to a more isolated part of Aurora, Colorado. Mostly industrial buildings. Including the massive warehouse where trucks with 53’ trailers swarmed around.
It was about the size of a football field inside, and eerily quiet. Including me, there were only five workers, total.
A truck backed up to the main dock. The supervisor told me I’d be “throwing” that day. I quickly learned that meant I’d unload the truck from the inside. I also learned why it was called throwing.
First, an 18-wheeler backed its behemoth trailer into the bay. We’d unlatch the back to see the whole thing stuffed to the ceiling with a couple thousand cardboard boxes. Usually with shoes or clothing. My job – as the thrower – was to grab the boxes and drop them onto the conveyor belt. Always with their barcodes facing me, so someone standing at the other end of the belt could scan them.
Then, the belt paraded the boxes to the far end of the warehouse before veering to the right
Then the belt continued down the football field-long warehouse. The other four workers waited every 10 yards or so, looking for boxes with certain numbers. They grabbed and tossed them into piles…
… until the thrower unloaded the entire 53’ trailer.
… and my new job.
So I ambled up to the end of the trailer, and began grabbing box… after box… after box. Slamming them all onto the conveyor belt as fast as I could.
Just like with my last truck-loading gig, there weren’t any traditional breaks other than lunch. And I sure as heck wasn’t supposed to take a break before the trailer was empty.
Not even to catch my breath or grab some water
Instead, I moved constantly, throwing boxes onto the conveyor belt so they churned out with only a few feet between them at the most.
As I worked farther and farther into the trailer, I pressed a button on the conveyor belt to extend it. That way, all I had to do was reach up, grab a box, and toss it onto the belt.
The deeper I went, the darker it became, like slowly exploring a cave.
Soon, I reached the treasure – the trailer’s wall at the opposite end. Once I threw the final boxes, I held down a different button on the conveyor belt to retract it.
Then I stumbled back out, wiping away my sweat as I panted for air
Even then, my job wasn’t done. After a quick swig of water, I joined the other workers in organizing the boxes. Like spiders swarming freshly captured bugs, we skidded around and around 6-foot stacks of boxes with wrapping tape.
Early in the afternoon, we finished and scattered our separate ways.
“Huh, that wasn’t so bad,” I thought. “Sure, unloading the truck was exhausting, but I could do this. Heck, this is pretty darn easy!”
I had no idea for the hell I was in for, the next day…
“We might have a position opening soon. But it’s only part-time, and it’s the graveyard shift.”
A little after 4PM, I stood at the end of an aisle in King Soopers. I’d just driven most of the way home after a workshift, and stopped by the grocery store just a block from my condo.
It turned out, a career switch to bagging groceries wasn’t the panacea I was hoping for. The best opportunity I could find was restocking the aisles at night. It paid $10 per hour, but was only a 30-hour-per-week gig, max. Not enough to cover my food and rent.
I even checked out a sign-holding job for a cell phone store. Again, only part-time, for $7 per hour.
Every spare minute I had after work, was spent either looking for jobs within my neighborhood, or on Craigslist. Then I stuffed my face with food for dinner, and crawled into bed while sunlight still glowed through my window blinds. All too soon, my alarm blared at 4AM. And I trudged through the daily routine again.
Until… one day… I finally got a reply
It was another position unloading trucks.
Taking the job meant an additional pay-cut. But at least I knew I could do the work.
Even better, the man on the phone sounded kind. The vibe felt right. But I still had to apply in-person… and make sure it was right for me. There was no way in hell I was going to make the same mistake again, of diving into something out of desperation.
So that Saturday, I drove to the massive warehouse in Aurora. As I filled out some paperwork in the lobby, I overheard someone say, “Hey, can I get another stack of applications printed?”
A cold wave of doubt washed through me
A stack? How many people were applying? Would I make it?
While my potential boss interviewed me in her office, I jumped up and mimed how we used to hurl mats into trucks three at a time. She cracked a smile, and showed me the warehouse floor so I could get a taste of the work.
As complicated as my previous truck-loading job was, this one was brain-dead simple.
Giant 53’ trailers lumbered to the edge of the warehouse. The workers unloaded all the boxes inside, and arranged them into stacks. Then, local transporters showed up, collected the stacks, and delivered them to local retail chains.
No memorizing endless racks of clothes…
No ducking and dodging through cavernous aisles of fabric…
No intricate sorting…
… just brutally hard work
And that’s exactly what my cortisol-soaked, half-mad brain craved. Something it could grasp. Pain was perfectly acceptable, if it was knowable pain.
I accepted the job. Then I was down to $10.50 an hour. Almost the same amount I made almost three years before, when I first began sign-spinning.
As soon as I gave notice at the laundry company, they got me off order-pulling. Supervising me was actually slower for the trainer than simply doing the whole job herself, without any help.
They stuck me with a more menial task: “Cleaning.” That was the company’s term for going through all the clothing racks in the entire warehouse, and making sure everything was properly ordered based on tags.
The good part was… I could do it
Even better, I could work alone and wear headphones again. I was back to days full of audiobooks, podcasts, and teleseminar recordings.
Best of all, my former trainer’s treatment of me completely transformed (to be clear, I’m referring to my order-pulling trainer… not the vindictive beast from the Cancels section).
Before, she became more and more frustrated when I fumbled and bumbled through trying to learn order-pulling. And, even though I could tell she was a respectful person, I observed her behavior change. She began avoiding eye contact, and rarely used my name. She switched from friendly in my presence to seething, even when I did something right.
But when I was relegated to “cleaning” clothes – and displayed a modicum of competence – her behavior reverted itself
Almost overnight. She became friendly again, looked me in the eye, and used my name. I took the lesson to heart, of the powerful connection between competence and social status. And even attraction.
One day, while I sorted, I noticed the order-pulling trainer taking a new hire through the ropes. But the next day, the newbie was gone. I asked where she was.
“She didn’t come back.”
Noticing my surprise, the trainer added, “Happens all the time.”
Huh. In all the misery I’d experienced over the past few years, the idea of simply walking out on a job, without a word, never occurred to me.
All too soon, the week was over
Friday was my last day, and I started the new job Saturday. No rest for the weary.
When Friday’s shift ended, I said goodbye only to the manager – the one I had alerted three times in one day about the mistreatment I had been receiving. Everyone else on that side of the warehouse, I was happy to never interact with again.
Before leaving, an idea came to me. I decided to do something special for my former co-workers on the load team, who I already missed. I smiled when I thought how much it would shock them, in a great way…
“Give me the most expensive, sugar-saturated, caffeine-stuffed jug of delicious garbage you have.”
Okay, I didn’t actually say that when I got to the head of the line at Starbucks, but that was my intention when I ordered the venti quadruple mocha frappawhatever.
I regularly take stock of my life, to see where I can optimize it
And during the time in my life when it felt like I was slogging waist-deep through a dark river of shit … when I felt trapped in the invisible current… I pushed forward with every* idea I had, to escape.
Giving away money?
Working on my business?
Taking on client jobs and investing the income back into my business?
Constantly educating myself?
Imagining the life I wanted to create?
Meditating multiple times per day?
Working as hard as I could during my day-jobs and learning as best I could from every experience?
Expressing gratitude for my situation?
Around the time I switched from loading trucks to sorting clothes for my job, I realized I was leaving something out:
Giving myself a taste of luxury so I could soak up the feeling and vibration in the present moment.
So I began doing that… literally
Before my weekend walk in the hills, I stopped by Starbucks to get the largest, most expensive coffee/sugar/chocolate combination available. Then I sipped on it, while driving west.
It was almost spiritual. Like dipping my toe in the water of an exciting, decadent, abundant life… and putting all my focus on that little toe.
I found the perfect groove. First the drink… then walking in the hills. Followed by a couple days of working on my business… and then back to four days of absolute misery.
Could I keep running this financial race?
I didn’t know.
To make the idiotic transfer in the first place, I took a pay cut to $11 per hour. Something had to give, and I was hell-bent on seeing what would break first.
My training for the order-pulling position began. And, it shocked me to realize… I really did have to memorize the locations of clothes hanging on rack after rack, on two different floors of the warehouse. Soon, I was sprinting from row to row, ducking and dodging metal fixtures, dragging along dozens of hangers full of clothes.
My new trainer was a very nice, patient woman. And for the first couple weeks, I vowed to master the new job. Sure, it felt impossible.
But, damnit, I could do it, get my numbers back up… and have a prayer of transferring back
The order-pulling shift usually ended a bit after the load team showed up for work. While staggering around the second floor of the warehouse, sorting through endless racks of clothes, I glanced over to see trucks backing into the bays. As the team began unloading them, I hung my head. How could I have been so stupid as to leave?
I missed that job.
Sometimes during my workshifts, I found a tiny, cracked-open window and squinted my eyes to see the mountain peaks in the distance, and felt the hot breeze from outside. Whenever I came nearby to hang up clothes, I grabbed a few moments to hover my face in the wind, and do my best to pause time.
One of the worst moments was when I spent an entire morning getting yelled at for my screw-ups, and then finally nabbed a chance to check my voicemail during break-time. Earlier, I’d seen someone call me. I wondered if it was a reply to a job application I’d filled out the day before.
As I listened to the angry growling, I realized it was a pissed-off customer of mine, fuming about something
Damn. So I began my lunch break by calling my customer-service team, so they could respond. It turned out fine… but I was still stuck. Why the heck wasn’t I getting any responses to my job applications?
One afternoon, after driving home and shuffling back to my condo, I grabbed my head into my hands and shook with fear and outrage.
“I can quit any time I want! I can quit and get a job bagging groceries tomorrow!” I screamed to an empty room.
A few days later, I’d test that hypothesis, and find out it was wrong
*In hindsight, I was leaving plenty more out. Perhaps my biggest mistake was a lack of networking. If I had made the simple effort to schmooze with fellow business owners, entrepreneurs, and self-employed folks in the Denver area via free meetup groups… well… it almost makes me shudder to think of how different my life would have been. I’m grateful for the amazing journey I went on. But it’s very reasonable to assume that, if I had done the networking thing at least once a week after beginning my sign-spinning job… I would have landed enough gigs to never work a day job again. This reminds me of something I’ve observed about the changes in our economy. There’s little doubt in my mind that the gap is growing between men and women who earn a hefty income, versus the clear majority enduring shrinking wages. I bet this gap will yawn wider over the years, and the old model of submitting resumes to companies will continue to die. This is getting replaced more and more by connections and referrals between people. If you want to profit from this shift, then build your network. How? You’re on the internet right now. Figure it out.
“If you keep making jokes, people will think you are a joke.”
My trainer rolled her eyes and continued…
“… Leave the joking to the 10-year-olds.”
“If I don’t laugh, I’m going to cry,” I muttered
In less than a week, the woman in charge of my training declared she was done helping. She broke this vow only to yell at my screw-ups. Which were almost non-stop.
For several days, I’d scrambled to escape, but felt trapped from every angle. First, I pushed to improve my speed, deluding myself into thinking I could get transferred back after just one week. As much as it embarrassed me, I cornered Ted and confessed my idea. He politely dashed my hopes. Then, I tried to find other jobs on Craigslist. I applied to moving companies, telemarketers, other truck-loading jobs…
Throughout it all, I saw only two lights at the end of the tunnel
One was knowing I’d be in a different position within days. I was only learning the ropes at the Cancels section, to have an easier time taking on my eventual position, order-pulling.
Bob, who helped me with this transfer, assured me that order-pulling was different.
In just a few days, I’d begin training there.
The other light at the end of the tunnel, was the three-day weekend.
When I made the switch, my body instantly received a reprieve from the brutal labor of truck-loading.
I took the opportunity to drive out to the mountains at least once per week – usually my first day off – for a small walk
Most of the time, I’d trek to Golden, Colorado. There, I strode up my favorite hill trail. Nothing much – just a few hundred yards. But a panoramic view of the front-range mountains waited for me at the top.
Gazing along the higher and higher peaks was almost like meditating on a view of oncoming waves. Except these were thousands of feet high.
Sometimes I stared for hours. And even enjoyed myself, forgetting the anguish I’d confront in just a couple days.
Back at work, my brain floated in a haze of cortisol-soaked confusion. Every shift was worse than the one before.
My trainer yelled at me more, and ignored my questions
My perspective slipped away. Was this right? Sure, I was screwing up, but how could she treat another human being like this, who was obviously trying to learn? Or was she really being so cruel as I imagined? After all, it wasn’t like she was cussing at me, or physically assaulting me. What truly constituted abuse?
I became even more confused when I considered how this related to my own development. In years past, I’d been so aggressive an uncompromising with other people. Was this a test to be more understanding? Or to stand up for myself? Both?
The only action-step I came up with, was to keep acting professional. If something really bad happened, I’d alert the company.
But very soon, I found out how distorted my perception was…
Just like with the load team, this part of the warehouse employed temps to keep up with the workload.
One day, during lunch, one of the temps approached me: “Can I ask you a question, when you have a moment?”
She was a kind-looking woman in her 50s.
“I have a moment right now!” I said.
She led me to a secluded spot outside, just behind the break room. Then, she looked up into my eyes and asked…
“Why do you think she has the right to treat you that way, just because she’s been working here longer?”
Tears welled up in my eyes. To ease the tension with a little humor, I admitted, “Heck, I’ve been working here longer.”
She shook her head.
In that moment, I got a shot of adrenaline, but more so…
… I got a shot of perspective.
It was one thing to feel trapped, pushed around, and disrespected. It was another to have someone else see me – as the temp would put it later – “get treated like a dog.”
I thanked her over and over again, and then confronted the supervisor about what had been going on
He did nothing. And nothing changed.
Later that day, I told him again.
Nothing. Except observing him freeze into a thousand-yard stare tinged with slight panic.
That afternoon, I told him a third time. He sent me to work in a different section and, while my trainer screamed and ranted, he finally confronted her.
Things quieted down… for a couple hours.
I could feel my trainer’s suppressed anger and disgust
And I also saw how tough the kind, old temp worker actually was, and how she stood up for herself. Instead of politely asking the trainer a question – like I would – she approached her and said, “Do you put nylon before or after cotton YES I KNOW I ASKED YOU BEFORE BUT I’M ASKIN’ AGAIN BECAUSE I’M FAT!!!”
Sometimes, success in life isn’t about the surface logic you employ but the energy you exude. Actually, that might be 100% of the time (but being logical can be a good catalyst).
While hanging some clothes with the temp, in a quieter part of the warehouse, I thanked her one more time for her help.
“I’ll be back tomorrow so I’ll see you then,” she said.
“Okay, great, see you tomorrow. Thank you,” I replied.
We clasped each other’s hands and said goodbye
I would never see her again.
The peaceful moment didn’t last, either. Minutes later, the trainer stormed into that part of the warehouse, after hearing I was hanging clothes unsupervised.
“You’ve been treating me like garbage all week!” I yelled at her.
She didn’t relent… but the week was over. The next time I set foot in that warehouse, I’d be learning a whole new position. I hoped it’d be better.
On Sunday, I got a text that caused a cold wave of dread to ripple through my gut.
It was from Ted, confirming to show up Monday at 5AM for my new position.
Huh. Why on earth would that freak me out? It was the exact thing I’d been clawing for…
… but with the torture of the load team officially behind me, I looked forward with clearer eyes
What would this new position be like? Could I handle it?
In the afternoon, I prepared as best I could for sleep. Instead of shifts starting at 2PM and ending well past midnight, they were going to begin at 5AM. It was almost literally swapping my bedtime with my waketime.
I was also taking a pay cut from $13 an hour to $11. I figured the sacrifice would be worth it. Now it was more of a hope.
I got a few hours of sleep, awoke at 4AM, and began my commute
Before the transfer, I drove to work amidst the hustle and bustle of a young afternoon.
Then, even though it was the same road, everything was dark and dead quiet. Barely any other cars.
The warehouse looked vacant as I arrived. But I found some people milling around in the breakroom, waiting for the shift to officially begin, so I joined them.
When 5AM arrived and they moseyed out of the breakroom, I followed. And suddenly wondered just what the heck I was supposed to do…
… so I milled around the main clothes sorting station, trying to make eye contact with workers. Who was the manager?
I noticed a couple whispering while darting glances my way
Finally, an older woman approached and ask if I were starting. She looked pissed just for having to speak to me.
I explained that I’d just transferred over, and was supposed to start training for order-pulling.
“Before you do that, you have to work at the Cancels station otherwise you won’t know what you’re doing.”
Okay fine. As the workers began, the noise picked up. They worked machines sewing, imprinting, and moving the clothes along production lines.
The older woman handed me off to my new trainer, an overweight woman in her early 20s. She directed me to drag in several racks of returned clothes, so we could sort them.
She spat the rules at me rapid-fire: “Denim! Black! Blue! Buttons before snaps…”
She went on and on while we piled clothes onto the rack. Temps buzzed around, extracting some items before disappearing. Another worker darted in to grab some. I kept up as best I could, listening to all the instructions while claustrophobia ensnared its chocking grip on me.
What the hell had I gotten myself into?
Every aspect of the job was intricate, packed with tiny details…
… and fast.
In previous weeks, when I began my truck-loading shifts, I walked by the station I was now working at. I pondered what seemed like a calm workflow. Even a lazy one. That turned out to be an illusion. The very real frantic pace was hidden by the workers’ experience.
And then I was trapped in it.
Immediately, my mind scrambled for a way out.
They had said I couldn’t go back.
Was that true?
As I sorted through more and more hangers, tangling them, dropping clothes on the floor, stepping on them, bunching them up, drawing weary looks from everyone around me, feeling their stares… my mind reeled.
Maybe I could beg to go back?
Or say I’d quit otherwise.
Would they care?
Or even want to help me?
Maybe if I got my numbers up fast enough, I had a chance…
So I re-doubled my focus on the task at hand. And worked straight through lunch while everyone else disappeared.
As the day went on…and on… and on, my trainer told me to run upstairs with bunches of 10-20 hangers’ worth of clothes. Then to drag several racks into the endless aisles of clothes in the back of the warehouse. Tripping over wires, mats, and hitting other stations. Brushing by and knocking over clothes in every direction.
It wouldn’t stop. Until, finally, my trainer disappeared.
I asked where she’d gone, until someone angrily told me the day was over.
So I shuffled outside, feeling the glare of the midafternoon sun hit me. Then I drove home, through town, seeing all the college kids walking about, enjoying their lives.
What the hell was I going to do?
After getting home, I did my standing meditations. Then I immediately plopped in front of my laptop… scoured Craigslist for other jobs… and applied where I thought I had a chance.
Then I stuffed my face with as much food as I could for dinner and prepared for bed. With a 3:45AM wake-up time, I needed to fall asleep as fast as I could.
Then began my new routine. The next morning, before dawn even showed a hint of cracking, my alarm blared me awake. I showered, meditated, and attempted to soak up and cherish every single moment I wasn’t at work.
I measured my long, dark commute… watching the clock… and noticed how I still had a half hour of peace, or fifteen minutes, or several blocks to go.
Then came the few minutes in the breakroom before the shift began.
But as much as I tried to grasp at emotional relief, it never came.
The break always ended. And my panicked thoughts kept reeling…
I screwed up. I screwed up. I screwed up.
And I was trapped.
“If you don’t start finishing on time, we’ll find someone who will.”
The entire load team sat in a meeting room facing Ted.
For weeks, we’d been dragging ass. Never mind that we were already understaffed and trailing further behind as the company grew.
We’d never once finished a shift in under 10 hours. The overtime was nice, but not worth leaving the warehouse at 2 in the morning.
“See you in a few hours,” became the dark joke at the end of our shift
At the time, I was part of the two-person team that loaded trucks with freshly-washed supplies. It was by far the most complicated position, and took the longest.
Right as we started the shift, we scanned through spreadsheets to see what every truck needed. Then we scrambled to fill bags with clean towels, sometimes hundreds of them total. Then I ran up to the second floor of the warehouse to haul a snake-like row of clothes along a track back downstairs. The row was usually 25 to 30 feet long, and screwing up the transport could mean a big pile of clothes, hangers, wheels, and a pissed off crew.
Once we positioned the row in front of the open truck, we reached and grabbed, reached and grabbed, reached and grabbed bunch after bunch of clothes on hangers, filling the entire truck. Then came the mats. I grasped them two or three at a time, and threw them into the truck. The technique had to be just right so they slid along the floor, right into the hands of my partner at the other end, so he could neatly stack them.
Fifteen trucks total.
If you didn’t haul ass, you ended up stacking mats at two or three in the morning, delirious with exhaustion, knees, back, and shoulders aching… until you finally crawled out of the remaining space of the truck
As I did, more than a couple times.
In fact, too many times. Which lead to the meeting with Ted.
As the days went by, Ted zeroed in on me and the guy I was working with. He knew we were the real problem.
“I don’t know how much longer I can do this job,” I admitted to Ted. “I’m looking for other work. Are there any positions open in the daytime shift?”
I knew the work in the morning was physically easier. If I could get a transfer, maybe I could finally re-claim what I’d lost when the gold-buying store closed – an easy paycheck to cover my rent, food, and leave a little extra for funding my business.
He said he’d look into it.
Later, when I asked again, he said, “There are some things I need to see from you.”
I had to speed up… right as the daily exhaustion was driving me into the ground
I couldn’t see how. Day after day, Ted got more and more pissed at my partner and I, as we slaved away until 3AM. I’d lurch out of the final truck, giggling with exhaustion, and we’d return the last ignition key as Ted locked everything down without a word.
Then something happened.
My partner’s excruciating back pain forced him to work a different position. He was replaced by Jesus, the 40-something guy who could out-work all of us.
I scrambled to keep up with him. And my speed improved.
Ted approached me, and admitted they had an opening. “It’s the order-pulling position. I think it’d work for you because you have a good memory.”
Huh, I wondered what I had to memorize.
Eh, I was sure it’d be easy…
Later, I checked out the lay of the land on the other side of the warehouse, to see if I was still interested in transferring.
I stepped around the racks of clothes, noticing how calm all the workers looked as they sorted everything. As I scanned near-endless rows and columns of different fabrics, it seemed like an impossible amount to memorize. Maybe I wouldn’t have to? And, sure, I had to duck and dodge all kinds of pipes and wires in the parts of the warehouse built for someone half my size, but I could get used to that. Right?
As far as I was concerned, there was no time to think it over. I just knew the move was perfect for me! Of course I was going to say yes! Double-checking felt superfluous.
Still, transferring wouldn’t be instantaneous. Before I could get the wheels turning, the load team slogged through a schedule of five shifts in a row.
I unloaded the entire time, with a 19-year-old kid from Mexico who had just gotten engaged.
He blasted mariachi music from every truck’s stereo, spoke only about twenty words of English… and we had an absolute blast working together
One night, while I separated broom handles from their bases, Ted confronted me.
“Are you absolutely sure about this? Once we do this, there’s no way you can come back.”
“Yes, I’m sure.”
It still wasn’t a done deal. The load team was already stretched thin.
Eventually Ted confirmed, “You’re definitely switching on Monday. They’re even more behind than we are.”
It was hard to imagine that. The load team was scrambling to keep up with the company’s massive workload. Oh well…
On Friday, we unloaded the final truck. It was pure hell. But I knew how to do it, and could get in a groove on occasion. Especially working with a fun team.
“I’ll almost miss this job. Almost…” I admitted
I’d eat those words.